Office 365 Administration and Troubleshooting (10997)
Duration: Approximately 14 hours of coursework to be completed within 90 days
US Price: $895
Delivery Option: Attend via MOC On-Demand
Registration: Click here to register for Microsoft Official Courses on-demand training.
Description
This is a Microsoft Official Course (MOC) and includes Microsoft courseware and hands-on labs. This course targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. It also covers security and compliance features of Office 365.
This course is intended for both novice and experienced programmers who have a minimum of three months programming experience and have basic Windows navigation skills.
This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields - typically in the areas of system administration, network administration, and messaging.
Prerequisites
Before attending this course, students must have:
- A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer
- A minimum of one year of experience working with Active Directory Domain Services (AD DS)
- A minimum of one year of experience working with name resolution, including DNS
- Experience working with certificates, including public key infrastructure (PKI) certificates
- Experience working with Windows PowerShell
- Experience working with Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required
- Understanding of Microsoft cloud services
- Understanding of the Office 365 platform
About MOC On-Demand
Microsoft Official Courses On-Demand (MOC On-Demand) uses a combination of streaming video, text, lab exercises and assessment checks throughout the course. You have 6 months to activate your MOC course. Once activated, MOC On-Demand courses are available for 90 days and recommend the following system requirements:
- Browser: Current version of Internet Explorer, Microsoft Edge, Google Chrome or Firefox
- Internet: Broadband Internet connection of over 4Mbps
- Screen Resolution: 1280 x 1024 or higher
Course Overview
Module 1: Office 365 Services Overview This module describes Office 365 services, licensing, tenant, and clients. Lessons
After completing this module, students will be able to:
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Module 2: Office 365 Administration, Tools and Techniques This module describes the tools used for Office 365 administration. Lessons
After completing this module, students will be able to:
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Module 3: Administering and Troubleshooting Directory Synchronization and Directory Objects This module describes how to administer and troubleshoot directory synchronization with Azure AD Connect, and how to administer user and group objects in Office 365. Lessons
After completing this module, students will be able to:
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Module 4: Administering and Troubleshooting Microsoft Exchange Online This module describes how to administer and troubleshoot Exchange Online service in Office 365. Lessons
After completing this module, students will be able to:
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Module 5: Administering and Troubleshooting Skype for Business This module describes how to administer and troubleshoot Skype for Business service in Office 365. Lessons
After completing this module, students will be able to:
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Module 6: Administering and Troubleshooting SharePoint Online This module describes how to administer and troubleshoot SharePoint Online service in Office 365. Lessons
After completing this module, students will be able to:
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Module 7: Planning and Deploying Office 365 ProPlus This module describes how to plan and implement the deployment of Office 365 ProPlus. Lessons
After completing this module, students will be able to:
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Module 8: Administering and Troubleshooting Compliance and Security in Office 365 This module describes how to administer and troubleshoot compliance and security features in Office 365. Lessons
After completing this module, students will be able to:
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